Notes on pricing this honestly
What we have learned pricing, scoping and assessing agents that other people depend on.
The number every automation estimate omits
Hours saved times hourly rate is the arithmetic every proposal leads with. The tasks the agent does not clear are the expensive ones, and almost nobody prices them before anyone signs.
Beatrix Almeida
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6
min read
What the other eight percent actually costs
Eight percent sounds like a rounding error until it is multiplied by volume. On five hundred tasks a month that is forty escalations, and each one runs longer than the job it replaced.
Beatrix Almeida
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5
min read
Assessing a pilot built to survive month three
Most automation pilots clear their demonstration and quietly fail in production. The difference usually comes down to whether anyone agreed, beforehand, what the agent is allowed to get wrong.
Nikolai Varga
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8
min read